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Why do businesses consider changing from analogue to digital?
This is what a client told us was their reason for changing to digital.
“It all started because we were having trouble with our old hand held analogue dictation machines.
We were receiving complaints from users ranging from fee earners who received letters back with gaps in them because of poor sound quality to the poor reliability of the machines either through tapes breaking and stretching or just simply breaking.”
The situation was being compounded by the lack of spares for the aging units with many broken machines beyond viable repair, which resulted in the department having to replace on average six machines a year “.
Benefits of Digital.
KEY ISSUES
< How to reduce running costs of dictation equipment and improve reliability?
< How to optimise existing resources?
< How to integrate with document management system?
< How to provide process for balancing work priorities
< How to improve information flow to further improve business management quality?
< How to keep pace with industry developments and link dictation to the PCs on everyone’s desk?
< How to future proof dictation services?
CRITICAL SUCCESS FACTORS
< Reduced repair costs to zero
< Increased productivity: work throughput increased freeing staff to take on additional tasks
< Rapid implementation and usability
< User-friendliness and high user acceptance.
< Easy to administer and support.
< Digital dictation provides superior sound quality.
< Efficiency gains through flexible prioritising and work balancing.
< Has increased productivity through using central pool.
< Efficiency gains through flexible prioritising and work balancing.
< A true digital document production and distribution solution.
COPIA has a competent and experienced team who can help and advise you on the best Digital Dictatction System for your company.
Call today for an obligation free discussion.
(08) 8223 5590